Furniture Protection
5 Year Protection
PremierCare is an optional additional purchase designed to protect your furniture from everyday accidents, such as household spills, rips, tears, or burns. To include PremierCare in your order, please contact us via email before completing your purchase. This 5-year protection plan ensures that repair costs and stain removal are covered, providing you with peace of mind.-
What Cover is Available?
PremierCare features cover against stains and accidental damage.
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Stain Cover
Covers you against ALL (No Exclusions) accidental household spills resulting in a stain on your fabric or leather upholstery.
Stains Covered:
PremierCare will protect and restore your furniture even if it has been affected by any of the stains below:
• Tea/coffee/hot chocolate • Red/white wine • Alcohol • Tomato ketchup • Milk • Blackcurrant and orange juice • Cola and other fizzy drinks • Curry & pizza • Spaghetti bolognese • Grease from foodstuffs • Shoe polish • Chocolate and confectionery • Nail varnish • Cosmetics Soap products • Paint & wax • Human and animal bodily fluids • Mineral oil and glue • Soot • Tar • Dye transfer
Please note: Other stains not listed here are included. Stain removal is subject to Terms and Conditions, please enquire for more details. -
Accidental Damage Cover
Guards against accidental damage resulting in a rip, tear or burn to your fabric or leather upholstery. Leather upholstery is also covered for accidental damage resulting in a scratch, puncture of scuff. An extra benefit of PremierCare accidental damage cover is that you can also claim if your child or pet deliberately damages your furniture.
Accidental Damage Covered:
PremierCare covers common household accidents resulting in:
Upholstery: • Rip • Tear • Burn
Leather: • Scratch • Puncture • Scuff -
How Do I Purchase Premiercare Protection?
Once you've selected your new sofa or chair, you can email enquiries@collectionseven.store to request a quote and add PremierCare Protection to your order. Please note that PremierCare Protection must be ordered prior to the delivery of your furniture and cannot be added after receiving the items.
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Who Supplies the Premiercare Protection?
PremierCare Fabric and Leather Upholstery Protection is supplied by Castelan Limited. Click here to download the full PremierCare leaflet. By purchasing PremierCare protection, you are entering into a contract with Castelan Limited. Please read their Terms and Conditions here.
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Your Insurance Demands and Needs
This product will meet the demands of those who:
• Wish to protect their furniture from the risks explained in the Insurance Product Information Document and understand this insurance falls outside the scope of our statutory or contractual obligations
• Wish to protect their furniture for the duration of the policy knowing that you will not be required to pay a claim excess or affect any form of no claims bonus which may apply on a contents insurance policy
• Understand the insurance provides specific cover for the furniture being purchased and is not a general maintenance contract